Your future begins with your application. Simply fill in your details below to enquire about studying at Sero Institute.
Acquire advanced skills in managing and elevating guest experiences, making your mark as a leader in the dynamic world of hospitality.
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations.
They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employees includes:
Please contact SERO Institute for further information.
12 Months
SBDIV501 Manage Diversity in the workplace
BSBMGT517 Manage Operational Plan
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices
SITHCCC036 Prepare meat dishes
SITHCCC037 Prepare seafood dishes
SITHCCC040 Prepare and serve cheese
SITHFAB036 Provide advice on food
SITHIND006 Source and use information on the hospitality industry
SITHKOP013 Plan cooking operations
SITXFSA005 Use hygienic practices for food safety
SITXHRM010 Recruit, select and induct staff
SITXHRM012 Monitor staff performance
SITXINV006 Receive store and maintain stock
SITXINV007 Purchase goods
National – Fee for Service: $6,500
If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.
National – Fee for Service: $6,500
If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.
National – Fee for Service: $6,500
If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.
National – Fee for Service: $6,500
If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.
National – Fee for Service: $6,500
If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.
National – Fee for Service: $6,500
If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.
National – Fee for Service: $6,500
If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.
National – Fee for Service: $6,500
If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.