BSB20120 Certificate II in Workplace Skills

Empower Your Workplace Journey

This program equips you with essential skills to thrive in diverse work environments, laying the foundation for a successful career path.

Fees & Funding
Fee for service from $3,950
Duration
12 Months
Study mode
Online
Location
Nation Wide
Your industry career prospects
88.4%
Of graduates were satisfied with their training
48.2%
Of graduates experienced an improvement in their work status
$40,500
Median wage

Course information

This qualification is suitable for individuals seeking entry-level positions in various Business Services roles.

It is also intended for those who are new to the workforce and are in the process of acquiring essential skills for employment. These individuals perform basic procedural, clerical, administrative, or operational tasks that involve self-management and basic technology skills. They handle primarily routine tasks with limited practical skills and fundamental operational knowledge within a specific context. Typically, individuals in these roles work under direct supervision.

Your career opportunities
  • Technicians and Trade Workers
Eligibility Criteria

The entry requirements for this course are achieving competency in the LLN.

Course Duration

12 Months

Course Content
Core Units

BSBCRT411 Apply critical thinking to work practices

BSBTEC404 Use digital technologies to collaborate in a work environment

BSBTWK401 Build and maintain business relationships

BSBWHS411 Implement and monitor WHS policies, procedures and programs

BSBWRT411 Write complex documents

BSBXCM401 Apply communication strategies in the workplace

Elective Units

BSBSUS511 Develop workplace policies and procedures for sustainabilityBSBPMG430 Undertake project work
BSBPEF402 Develop personal work priorities
BSBPEF502 Develop and use emotional intelligence
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBHRM413 Support the learning and development of teams and individuals
BSBOPS504 Manage business risk

Elective units are subject to change and will be updated when finalised. 

Fees & Funding
QLD

National – Fee for Service: $3,950

If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.

ACT

National – Fee for Service: $3,950

If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.

VIC

National – Fee for Service: $3,950

If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.

NSW

National – Fee for Service: $3,950

If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.

TAS

National – Fee for Service: $3,950

If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.

SA

National – Fee for Service: $3,950

If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.

WA

National – Fee for Service: $3,950

If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.

NT

National – Fee for Service: $3,950

If you’d like to find out about our payment plans, please contact one of our friendly Learning Consultants.

Ready to apply?

Your future begins with your application. Simply fill in your details below to enquire about studying at Sero Institute.

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