Your future begins with your application. Simply fill in your details below to enquire about studying at Sero Institute.
Delve into the world of guest services and hospitality management, unlocking the skills and knowledge to provide memorable experiences and embark on a rewarding career in the vibrant hospitality industry.
This qualification is for individuals with well-developed hospitality service, sales, or operational skills and a solid understanding of industry practices. They work semi-independently, using their discretion and judgment while following established plans, policies, and procedures.
Graduates can find employment in various hospitality establishments like restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops. This qualification allows for specialization in areas such as accommodation services, food and beverage, and gaming, and also supports multiskilling.
The entry requirements for this course are achieving competency in the LLN.
12 Months
SITHIND006 Source and use information on the hospitality industry
SITHIND008 Work effectively in hospitality service
SITXCCS014 Provide service to customers
SITXCOM007 Show social and cultural sensitivity
SITXHRM007 Coach others in job skills
SITXWHS005 Participate in safe work practices
BSBCMM211 Apply communication skills
SITHFAB021 Provide responsible service of alcohol
SITHFAB022 Clean and tidy bar areas
SITHFAB023 Operate a bar
SITHFAB024 Prepare and serve non-alcoholic beverages
SITHFAB025 Prepare and serve espresso coffee
SITHFAB027 Serve food and beverage
SITHFAB031 Provide advice on beers, spirits and liqueurs
SITHFAB036 Provide advice on food
SITXFIN007 Process financial transactions
SITXFSA005 Use hygienic practices for food safety
SITXFSA006 Participate in safe food handling practices
Elective units are subject to change and will be updated when finalised.
National Fee For Service – $2,700
If you’d like to find out about our payment plans, please get in touch with one of our friendly Learning Consultants.
Certificate 3 Guarantee Concession: $13
Certificate 3 Guarantee Non-concession: $26
* Eligibility requirements apply
National Fee For Service – $2,700
If you’d like to find out about our payment plans, please get in touch with one of our friendly Learning Consultants.
Your future begins with your application. Simply fill in your details below to enquire about studying at Sero Institute.