SIT20322 Certificate II in Hospitality

Begin Your Journey in Hospitality

Step into the exciting world of hospitality, acquiring the foundational skills to embark on a rewarding career in the industry.

Fees & Funding
Fee for service from $1,500
Up to 8 weeks
Study mode
On Campus
Your industry career prospects
Of graduates were satisfied with their training
Of graduates experienced an improvement in their work status
Of graduates are employed as Accommodation and Food Services Workers 

Course information

This course has been designed to enable its graduates to have the knowledge, skills and experiences to successfully undertake their desired role in the hospitality industry both domestically and abroad.  

Graduates will have a basic understanding of hospitality operations and will be able to operate under direct supervision and complete mainly routine and day-to-day hospitality tasks.   

Your career opportunities
  • Bar Attendant 
  • Food and Beverage Supervisor 
  • Barista 
  • Hotel Receptionist  

Eligibility Criteria
  • Australian / NZ citizen Permanent residency with a pathway to citizenship Qld Resident,  
  • 15 years old + 
  • Must not have completed or currently be enrolled into a Certificate III or above Qualification. 
  • Candidates have completed Australian Year 10 (or equivalent). 

Please contact SERO Institute for further information.

Course Duration

This course will be delivered and assessed over 8 weeks.

Course Content
Core Units

BSBWOR201 Work effectively with others

SITHIND006 Source and use information on the hospitality industry

SITHIND007 Use hospitality skills effectively

SITXCCS011 Interact with customers

SITXCOM007 Show social and cultural sensitivity

SITXWHS005 Participate in safe work practices


Elective Units

SITXFSA001 Use hygienic practices for food safety

SITHACS002 Provide housekeeping services to guests

SITHACS003 Prepare rooms for guests

SITHFAB002 Provide responsible service of alcohol

SITHFAB005 Prepare and serve espresso coffee*

SITXFIN001 Process financial transactions

SITHFAB007 Serve food and beverage*

SITXFSA002 Participate in safe food handling practices

SITXINV001 Receive and store stock

SITHIND001 Use hygienic practice for hospitality service

Funding & Fees

Fee for Service: $1,500

If you’d like to find out about our payment plans, please get in touch with one of our friendly Learning Consultants.

Ready to apply?

Your future begins with your application. Simply fill in your details below to enquire about studying at Sero Institute.