SIT40422 Certificate IV in Hospitality

Elevate Your Hospitality Skills

Master the art of delivering exceptional guest experiences, enhancing your career prospects in the dynamic world of hospitality

Fees & Funding

Fee for service from $3,950

Duration

26 week full-time
52 weeks part-time

Study mode

On campus

Location

QLD & WA

Your industry career prospects

93.2%

Of graduates were satisfied with their training

71.7%

Of graduates experienced an improvement in their work status

42.4%

Graduates are employed as Community and Personal Service Workers

Course information

This Certificate has been designed for graduates to gain the skills and knowledge to operate within a broad range of hospitality services, sales or operational skills combined with supervisory skills.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops. This qualification allows for multi-skilling and specialisation in accommodation services, food and beverage, and gaming.

Your career opportunities

Restaurant Manager
Food and Beverage Supervisor
Motel Manager
Gaming Manager
Bar Supervisor
Front Office Supervisor
Boutique Hotel Owner

Eligibility Criteria

The entry requirements for this course are achieving competency in the LLN.

Course Duration

This course will be delivered and assessed in 26 weeks with a flexible learning approach. Content is delivered online with weekly supportive classroom sessions at Brisbane, Gold Coast and Perth campuses.

Course Content

Core Units

BSBDIV501 Manage diversity in the workplace

SITHIND004 Work effectively in hospitality service

SITXCCS007 Enhance customer service experiences

SITXCOM005 Manage conflict

SITXFIN003 Manage finances within a budget

SITXHRM001 Coach others in job skills

SITXHRM003 Lead and manage people

SITXMGT001 Monitor work operations

SITXWHS003 Implement and monitor work health and safety practices

Elective Units

SITHIND001 Use hygienic practices for hospitality service

SITXCCS002 Provide visitor information

SITXCRI001 Respond to a customer in crisis

SITXHRM002 Roster staff

SITXCOM004 Address protocol requirements

SITXFSA001 Use hygienic practices in food safety

BSBSUS401 Implement and monitor environmentally sustainable work practices

SITXFSA002 Participate in safe food handling practices

SITXWHS002 Identify hazards, assess and control safety risks

SITHIND002 Source and use information on the hospitality industry

SITTIND001 Source and use information on the tourism and travel industry

SITXFIN002 Interpret financial information

Funding & Fees

ACT

Fee for Service: $3,950