BSB20115 Certificate II in Business
This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
12 units are required for award of this qualification including: 1 core unit & 11 elective units.
Course Fees
- $5 Concessional+
- $10 Non-Concessional+
- FFS Price**
For a breakdown of the applicable fees, please see our Schedule of Fees.
+ QLD Government funded pricing only. For further information, please click here.
**Please enquire for FFS pricing
Method of Delivery
At SERO Institute we work with individuals and companies to offer a range of flexible delivery options. Delivered direct to you through our online learning system, via workbooks, in workshops or in a classroom this course is nationally recognised and fully supported by a dedicated trainer.
Entry Requirements
The are no pre-requisites for entry into this course however, candidates are required to complete a Language, Literacy and Numeracy Assessment at application for admission which is used to determine the level of support (if any) that may be required or adjustment needed to the training plan on enrolment.
Course duration
This course will be delivered and assessed in 24 weeks.
Course Features
Units
12
Language
English
Skill Level
Year 10
Assessments
Yes
Units
Unit 1.1: BSBWHS201 – Contribute to health and safety of self and others
Unit 2.1: BSBLED101 – Plan skills development
Unit 2.2: BSBWOR202 – Organise and complete daily work activities
Unit 2.3: BSBWOR203 – Work effectively with others
Unit 2.4: BSBDIV301 – Work effectively with diversity
Unit 2.5: BSBIND201 – Work effectively in a business environment
Unit 2.6: BSBWOR204 – Use business technology
Unit 2.7: BSBCMM201 – Communicate in the workplace
Unit 2.8: BSBITU203 – Communicate electronically
Unit 2.9: BSBITU201 – Produce simple word-processed documents
Unit 2.10: BSBINN201 – Contribute to workplace innovation
Unit 2.11: BSBCUS201 – Deliver a service to customers