AE381 Hospitality Service Skill Set

Fee-free training sticker

If you’re interested in working in a restaurant, hotel, resort, club, bar, or café environment, then this skill set is for you.

The skill set has been developed in consultation with the hospitality industry to meet the immediate and emerging skill requirements to join the workforce. It’s a fee-free launch pad to get skill ready for new jobs and provides pathways and credit towards further training and full qualifications, such as the Certificate III in Hospitality.

The skill set includes seven units of competency from Nationally Recognised Training (NRT) qualifications. Each unit provides learners with foundational knowledge and skills, from barista training to the responsible service of alcohol.

For youth, concession students, and job seekers, this skill set is 100% fee-free. Don’t miss out on this amazing opportunity to up-skill yourself in the Hospitality industry.

Entry Requirements

  • Persons aged 15-24 years at the time of enrolment (excluding
    school students).
  • Persons and dependents of persons receiving: Youth Allowance, AUSTUDY or ABSTUDY.
  • Persons and dependents of persons holding a: Pensioner Concession Card or Health Care Card; or Repatriation Health Benefits Card issued by Department of Veterans’ Affairs.
  • Persons and dependants of persons in receipt of service from the following Commonwealth support or employment services programs: Jobactive, Online employment services, or ParentsNext.
  • Dependants of persons who are inmates of a custodial institution.

Course Duration & Delivery​

4 weeks

Delivery Location:

  • 13 Beechboro Road South, Bayswater WA 6053


Skill Set Features





Skill Level

All levels




Unit 1.1: SITHFAB002 Provide responsible service of alcohol

Unit 1.2: SITHFAB005 Prepare and serve espresso coffee

Unit 1.3: SITHFAB007 Serve food and beverage

Unit 1.4: SITXCCS006 Provide service to customers

Unit 1.5: SITXFIN001 Process financial transactions

Unit 1.6: SITXFSA001 Use hygiene practices for food safety

Unit 1.7: HLTINFCOV001 Comply with infection prevention and control policies and procedures

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