SIT60316 Advanced Diploma of Hospitality Management

This qualification has been designed specifically for international students who are wishing to fill a senior management role in the hospitality industry, with particular emphasis on Front of House and Operations. It provides students with the skills and knowledge in the areas of Leadership, Management, Finance and empowers them to be able to take responsibility for monitoring and directing a workforce.The program is designed to provide the knowledge, skills and experience needed for graduates to successfully undertake their desired job in the hospitality sector, domestically and internationally.

Entry Requirements

  • Age 18+
  • IELTS 5.5 or equivalent English proficiency
  • Completed Year 12, or equivalent

Course Duration

104 weeks (90 study weeks, 14 holiday weeks and up to 26 weeks Vocational Placement/Industry Experience).

Course Features

Duration: 8 Weeks





Skill Level

All levels




Unit 1.1: SITXCCS008 Develop and manage quality customer service practices 

Unit 1.2: BSBDIV501 Manage diversity in the workplace

Unit 1.3: SITXHRM003 Lead and manage people

Unit 1.4: BSBMGT517 Manage operational plan

Unit 1.5: SITXFIN003 Manage finances within a budget

Unit 1.6: SITXFIN004 Prepare and monitor budgets

Unit 1.7: SITXHRM004 Recruit, select and induct staff

Unit 1.8: SITXMGT002 Establish and conduct business relationships

Unit 1.9: SITXMPR007 Develop and implement marketing strategies

Unit 1.10: SITXGLC001 Research and comply with regulatory requirements

Unit 1.11: SITXMGT001 Monitor work operations

Unit 1.12: SITXHRM006 Monitor staff performance

Unit 1.13: SITXFIN005 Manage physical assets

Unit 1.14: SITXWHS004 Establish and maintain a work health and safety system

Unit 1.15: BSBFIM601 Manage finances

Unit 1.16: BSBMGT617 Develop and implement a business plan

*Self-Study Hours will be undertaken alongside Vocational Placement Hours to a maximum Volume of Learning of 1940 hours

Unit 2.1: BSBWOR501 Manage personal work priorities and professional development

Unit 2.2: SITHFAB002 Provide responsible service of alcohol

Unit 2.3: SITHGAM001 Provide responsible gambling services

Unit 2.4: SITXCOM005 Manage conflict

Unit 2.5: SITXCCS007 Enhance customer service experiences

Unit 2.6: BSBADM502 Manage meetings

Unit 2.7: SITXHRM002 Roster staff

Unit 2.8: SITXINV003 Purchase goods 

Unit 2.9: SITXWHS003 Implement and monitor work health and safety practices

Unit 2.10: BSBRSK501 Manage risk

Unit 2.11: BSBCMM401 Make a Presentation

Unit 2.12: SITXCOM004 Address protocol requirements

Unit 2.13: SITXMPR004 Coordinate Marketing Activities

Unit 2.14: SITHIND002 Source and use information in the hospitality industry

Unit 2.15: SITHIND001 Use hygienic practices for hospitality service*

Unit 2.16: SITHIND004 Work effectively in hospitality service*

Unit 2.17: BSBRES401 Analyse and present research information

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