SIT60316 Advanced Diploma of Hospitality Management
This qualification has been designed specifically for international students who are wishing to fill a senior management role in the hospitality industry, with particular emphasis on Front of House and Operations. It provides students with the skills and knowledge in the areas of Leadership, Management, Finance and empowers them to be able to take responsibility for monitoring and directing a workforce.The program is designed to provide the knowledge, skills and experience needed for graduates to successfully undertake their desired job in the hospitality sector, domestically and internationally.
Entry Requirements
- Age 18+
- IELTS 5.5 or equivalent English proficiency
- Completed Year 12, or equivalent
Course Duration
104 weeks (90 study weeks, 14 holiday weeks and up to 26 weeks Vocational Placement/Industry Experience).
Course Features
Duration: 8 Weeks
Units
33
Language
English
Skill Level
All levels
Assessments
Yes
Units
Unit 1.1: SITXCCS008 Develop and manage quality customer service practices
Unit 1.2: BSBDIV501 Manage diversity in the workplace
Unit 1.3: SITXHRM003 Lead and manage people
Unit 1.4: BSBMGT517 Manage operational plan
Unit 1.5: SITXFIN003 Manage finances within a budget
Unit 1.6: SITXFIN004 Prepare and monitor budgets
Unit 1.7: SITXHRM004 Recruit, select and induct staff
Unit 1.8: SITXMGT002 Establish and conduct business relationships
Unit 1.9: SITXMPR007 Develop and implement marketing strategies
Unit 1.10: SITXGLC001 Research and comply with regulatory requirements
Unit 1.11: SITXMGT001 Monitor work operations
Unit 1.12: SITXHRM006 Monitor staff performance
Unit 1.13: SITXFIN005 Manage physical assets
Unit 1.14: SITXWHS004 Establish and maintain a work health and safety system
Unit 1.15: BSBFIM601 Manage finances
Unit 1.16: BSBMGT617 Develop and implement a business plan
*Self-Study Hours will be undertaken alongside Vocational Placement Hours to a maximum Volume of Learning of 1940 hours
Unit 2.1: BSBWOR501 Manage personal work priorities and professional development
Unit 2.2: SITHFAB002 Provide responsible service of alcohol
Unit 2.3: SITHGAM001 Provide responsible gambling services
Unit 2.4: SITXCOM005 Manage conflict
Unit 2.5: SITXCCS007 Enhance customer service experiences
Unit 2.6: BSBADM502 Manage meetings
Unit 2.7: SITXHRM002 Roster staff
Unit 2.8: SITXINV003 Purchase goods
Unit 2.9: SITXWHS003 Implement and monitor work health and safety practices
Unit 2.10: BSBRSK501 Manage risk
Unit 2.11: BSBCMM401 Make a Presentation
Unit 2.12: SITXCOM004 Address protocol requirements
Unit 2.13: SITXMPR004 Coordinate Marketing Activities
Unit 2.14: SITHIND002 Source and use information in the hospitality industry
Unit 2.15: SITHIND001 Use hygienic practices for hospitality service*
Unit 2.16: SITHIND004 Work effectively in hospitality service*
Unit 2.17: BSBRES401 Analyse and present research information