SIT50416 Diploma of Hospitality Management

Become an operator who can successfully manage a team of hospitality professionals. Be a specialist able to co-ordinate the business operations of a team from as small as 2 to as large as a department in an international hotel.

28 units are required for award of this qualification including:
13 core units & 15 elective units.

Entry Requirements

  • Age 18+
  • IELTS 5.5 or equivalent English proficiency
  • Completed high school, or equivalent

Course Duration

71 weeks (56 study weeks, 15 holiday weeks).

Course Features





Skill Level

High School


Unit 1.1:   BSBDIV501 Manage Diversity in the workplace

Unit 1.2:   BSBMGT517 Manage Operational Plan

Unit 1.3:   SITXCCS007 Enhance customer service experiences

Unit 1.4:   SITXCCS008 Develop and manage quality customer service practices

Unit 1.5:   SITXCOM005 Manage conflict

Unit 1.6:   SITXFIN003 Manage finances within a budget

Unit 1.7:   SITXFIN004 Prepare and monitor budgets

Unit 1.8:   SITXGLC001 Research and comply with regulatory requirements

Unit 1.9:     SITXHRM002 Roster staff

Unit 1.10:   SITXHRM003 Lead and manage people

Unit 11:    SITXMGT001 Monitor work operations

Unit 12:   SITXMGT002 Establish and conduct business relationships

Unit 13:   SITXWHS003 Implement and monitor work health and safety practices

Unit 2.1:   SITHIND001 Use hygienic practices for hospitality service

Unit 2.2:   SITHIND004 Work effectively in hospitality service

Unit 2.3:   BSBADM502 Manage Meetings

Unit 2.4:   BSBRES401 Analyse and present research information

Unit 2.5:   BSBCMM401 Make a presentation

Unit 2.6:   SITXCOM004 Address protocol requirements

Unit 2.7:   BSBITU302 Create electronic presentations

Unit 2.8:   BSBSUS501 Develop workplace policy and procedures for sustainability

Unit 2.9:   BSBFIM502 Manage payroll

Unit 2.10: SITXFIN002 Interpret financial information

Unit 2.11: SITXHRM004 Recruit, select and induct staff

Unit 2.12: SITXHRM006 Monitor staff performance

Unit 2.13: BSBRSK501 Manage risk

Unit 2.14: SITHIND002 Source and use information on the hospitality industry

Unit 2.15: BSBFIA401 Prepare financial reports


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