SIT50416 Diploma of Hospitality Management
Become an operator who can successfully manage a team of hospitality professionals. Be a specialist able to co-ordinate the business operations of a team from as small as 2 to as large as a department in an international hotel.
28 units are required for award of this qualification including:
13 core units & 15 elective units.
Entry Requirements
- Age 18+
- IELTS 5.5 or equivalent English proficiency
- Completed high school, or equivalent
Units
Unit 1.1: BSBDIV501 Manage Diversity in the workplace
Unit 1.2: BSBMGT517 Manage Operational Plan
Unit 1.3: SITXCCS007 Enhance customer service experiences
Unit 1.4: SITXCCS008 Develop and manage quality customer service practices
Unit 1.5: SITXCOM005 Manage conflict
Unit 1.6: SITXFIN003 Manage finances within a budget
Unit 1.7: SITXFIN004 Prepare and monitor budgets
Unit 1.8: SITXGLC001 Research and comply with regulatory requirements
Unit 1.9: SITXHRM002 Roster staff
Unit 1.10: SITXHRM003 Lead and manage people
Unit 11: SITXMGT001 Monitor work operations
Unit 12: SITXMGT002 Establish and conduct business relationships
Unit 13: SITXWHS003 Implement and monitor work health and safety practices
Unit 2.1: SITHIND001 Use hygienic practices for hospitality service
Unit 2.2: SITHIND004 Work effectively in hospitality service
Unit 2.3: BSBADM502 Manage Meetings
Unit 2.4: BSBRES401 Analyse and present research information
Unit 2.5: BSBCMM401 Make a presentation
Unit 2.6: SITXCOM004 Address protocol requirements
Unit 2.7: BSBITU302 Create electronic presentations
Unit 2.8: BSBSUS501 Develop workplace policy and procedures for sustainability
Unit 2.9: BSBFIM502 Manage payroll
Unit 2.10: SITXFIN002 Interpret financial information
Unit 2.11: SITXHRM004 Recruit, select and induct staff
Unit 2.12: SITXHRM006 Monitor staff performance
Unit 2.13: BSBRSK501 Manage risk
Unit 2.14: SITHIND002 Source and use information on the hospitality industry
Unit 2.15: BSBFIA401 Prepare financial reports