Forms & Policies

This section is a dossier of all applicable forms and policy documents. Please pick the relevant ones that apply to you OR ask a SERO representative to guide you through the same.

International Enrolment Form

Domestic Enrolment Form

Agency Application Form

Airport Pickup Form

Course Credit Application Form

Deferment, Suspension or Cancellation of Enrolment Form

Demi Pair Au Pair Application Form

Homestay Application Form

International Student Under 18 Years of Age Agreement

Refund Application Form

Release Form

Student Complaints and Appeals Form

Student Satisfaction Survey

Student One Application Form

Transfer Between Providers Request Form

Request to Vary Enrolment Form – Interactive

Request to Vary Enrolment Form

Complaints and Appeals Form

Credit Transfer Application Form

Student Refund Application Form

Withdrawal Application Form

Attendance – ELICOS Attendance Monitoring

Attendance – Understanding Visa Conditions

Code of Conduct

Complaints and Appeals Policy

Course Credit Policy

Critical Incident Policy

Deferment, Suspension or Cancellation of Enrolment Policy

Education Agents Policy

Refund Policy

Transfer between Providers Policy

Under 18 Years of Age Policy

Equity and Fair Treatment Policy

Handling Grievances

Privacy and Personal Information Policy

Refund Policy & Procedure

RTO Assessment Policy

RTO Enrolment Policy

Equity and Fair Treatment Policy

Handling Grievances

Privacy and Personal Information Policy

Refund Policy & Procedure

RTO Assessment Policy

RTO Enrolment Policy

Student Handbook (International)

Student Handbook (Domestic – QLD)

Student Handbook (Domestic – WA)

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