Unit 2.1: BSBLDR503 Communicate with influence
Unit 2.2: BSBADM405 Organise meetings
Unit 2.3: BSBCUS402 Address customer needs
Unit 2.4: BSBCUS403 Implement customer service standards
Unit 2.5: BSBMKG413 Promote products and services
Unit 2.6: BSBMKG414 Undertake marketing activities
Unit 2.7: BSBRES401 Analyse and present research information
Unit 2.8: BSBCMM401 Make a presentation
Unit 2.9: BSBPMG522 Undertake project work