BSB40120 Certificate IV In Business

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge.

They may provide technical advice and support to a team

Job Opportunities

Project Officer
Team Leader
Executive personal Assistant
Office Administrator

Study Locations

Ground Floor, 205 North Quay, Brisbane 4000 QLD

6 Scarborough St, Southport 4215 QLD

13 Beechboro Rd S, Bayswater, 6053 WA

Course fee

For all course fees please refer to our latest price list, contact us using the details below or consult your agent

Course duration

52 weeks in total
  36 study weeks
   16 holiday week

Entry Requirements

Age: 18yrs +
IELTS Academic (International English Language Testing System) with an overall band of 5.5 or equivalent

Course Features





Skill Level





Unit 1.1: BSBCRT411 Apply critical thinking to work practices

Unit 1.2: BSBTEC404 Use digital technologies to collaborate in a work environment

Unit 1.3: BSBTWK401 Build and maintain business relationships

Unit 1.4: BSBWHS411 Implement and monitor WHS policies, procedures and programs

Unit 1.5: BSBWRT411 Write complex documents

Unit 1.6: BSBXCM401 Apply communication strategies in the workplace

Unit 2.1: BSBPEF502 Develop and use emotional intelligence

Unit 2.2: BSBPEF403 Lead personal development

Unit 2.3: BSBTEC401 Design and produce complex text documents

Unit 2.4: BSBTEC402 Design and produce complex spreadsheets

Unit 2.5: BSBTEC403 Write Apply digital solutions to work processes

Unit 2.6: BSBPMG430 Undertake project work

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