Method of Delivery
At SERO Institute we work with individuals and companies to offer a range of flexible delivery options. Delivered direct to you through our online learning system, via workbooks, in workshops or in a classroom this course is nationally recognised and fully supported by a dedicated trainer.
The are no pre-requisites for entry into this course however, candidates are required to complete a Language, Literacy and Numeracy Assessment at application for admission which is used to determine the level of support (if any) that may be required or adjustment needed to the training plan on enrolment.
This course will be delivered and assessed in 30 weeks.
Unit 1.1: BSBITU307 Develop keyboarding speed and accuracy
Unit 1.2: BSBWHS201 Contribute to health and safety of self and others
Unit 2.1: BSBADM307 Organise schedules
Unit 2.2: BSBITU302 Create electronic presentations
Unit 2.3: BSBITU303 Design and produce text documents
Unit 2.4: BSBITU304 Produce spreadsheets
Unit 2.5: BSBITU306 Design and produce business documents
Unit 2.6: BSBITU309 Produce desktop published documents
Unit 2.7: BSBWRT301 Write simple documents
Unit 2.8: BSBCMM301 Process customer complaints
Unit 2.9: BSBCUS301 Deliver and monitor a service to customers
Unit 2.10: BSBWOR301 Organise personal work priorities and development