BSB30115 Certificate III in Business
This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
12 units are required for award of this qualification including:
1 core unit & 11 elective units.
Course fee
- $5 Concessional+
- $10 Non-Concessional+
- FFS Price**
For a breakdown of the applicable fees, please see our Schedule of Fees.
+ QLD Government funded pricing only. For further information, please click here.
**Please enquire for FFS pricing
Method of Delivery
At SERO Institute we work with individuals and companies to offer a range of flexible delivery options. Delivered direct to you through our online learning system, via workbooks, in workshops or in a classroom this course is nationally recognised and fully supported by a dedicated trainer.
Entry Requirements
The are no pre-requisites for entry into this course however, candidates are required to complete a Language, Literacy and Numeracy Assessment at application for admission which is used to determine the level of support (if any) that may be required or adjustment needed to the training plan on enrolment.
Course Features
Units
24
Language
English
Skill Level
Entry
Assessments
Yes
Units
Unit 1.1: BSBWHS302 Apply knowledge of WHS legislation in the workplace
Unit 2.1: BSBCUS301 Deliver and monitor a service to customers
Unit 2.2: BSBCMM301 Process customer complaints
Unit 2.3: BSBFLM303 Contribute to effective workplace relationships
Unit 2.4: BSBFLM312 Contribute to team effectiveness
Unit 2.5: BSBDIV301 Work effectively with diversity
Unit 2.6: BSBADM311 Maintain business resources
Unit 2.7: BSBWOR301 Organise personal work priorities and development
Unit 2.8: BSBWRT301 Write simple documents
Unit 2.9: BSBITU303 Design and produce text documents
Unit 2.10: BSBITU304 Produce spreadsheets
Unit 2.11: BSBADM307 Organise schedules
Unit 2.12: BSBINM202 Handle mail
Unit 2.13: BSBITU202 Create and use spreadsheets
Unit 2.14: BSBITU302 Create electronic presentations
Unit 2.15: BSBITU306 Design and produce business documents
Unit 2.16 BSBITU307 Develop keyboarding speed and accuracy
Unit 2.17: BSBFIA302 Process payroll
Unit 2.18: BSBFIA303 Process accounts payable and receivable
Unit 2.19: SITXINV001 Receive and store stock (RETAIL & HOSPITALITY)
Unit 2.20: SIRXPDK001 Advise on products and services (RETAIL & HOSPITALITY)
Unit 2.21: SITXFIN001 Process financial transactions (RETAIL & HOSPITALITY)
Unit 2.22: SITXFSA002 Participate in safe food handling practices (HOSPITALITY)
Unit 2.23: SITXFSA001 Use hygienic practices for food safety (HOSPITALITY)