BSB30115 Certificate III in Business
Learn how to create business documents, interact with others effectively and provide great customer service.
This course consists of 12 units (1 core, 11 elective).
Entry Requirements
- Age 18+
- IELTS 4.5 or equivalent English proficiency
- Completed high school Year 10, or equivalent
Course Features
Units
12
Language
English
Skill Level
Year 10
Assessments
Yes
Units
Unit 1.1: BSBWHS302 Apply knowledge of WHS legislation in the workplace
Unit 2.1: BSBADM307 Organise schedules
Unit 2.2: BSBFLM303 Contribute to effective workplace relationships
Unit 2.3: BSBCMM301 Process customer complaints
Unit 2.4: BSBDIV301 Work effectively with diversity
Unit 2.5: BSBCUS301 Deliver and monitor a service to customers
Unit 2.6: BSBWHS201 Contribute to health and safety of self and others
Unit 2.7: BSBITU302 Create electronic presentations
Unit 2.8: BSBITU304 Produce spreadsheets
Unit 2.9: BSBWRT301 Write simple documents
Unit 2.10: BSBWOR301 Organise personal work priorities and development
Unit 2.11: BSBFLM312 Contribute to team effectiveness