BSB30115 Certificate III in Business

Learn how to create business documents, interact with others effectively and provide great customer service.

This course consists of 12 units (1 core, 11 elective).

Entry Requirements

  • Age 18+
  • IELTS 4.5 or equivalent English proficiency
  • Completed high school Year 10, or equivalent

Course duration

30 weeks (20 study weeks, 10 holiday weeks).

Course Features

Units

12

Language

English

Skill Level

Year 10

Assessments

Yes

Units

Unit 1.1: BSBWHS302 Apply knowledge of WHS legislation in the workplace

Unit 2.1: BSBADM307 Organise schedules 

Unit 2.2: BSBFLM303 Contribute to effective workplace relationships

Unit 2.3: BSBCMM301 Process customer complaints

Unit 2.4: BSBDIV301 Work effectively with diversity

Unit 2.5: BSBCUS301 Deliver and monitor a service to customers

Unit 2.6: BSBWHS201 Contribute to health and safety of self and others

Unit 2.7: BSBITU302 Create electronic presentations

Unit 2.8: BSBITU304 Produce spreadsheets

Unit 2.9: BSBWRT301 Write simple documents

Unit 2.10: BSBWOR301 Organise personal work priorities and development 

Unit 2.11: BSBFLM312 Contribute to team effectiveness

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