BSB20115 Certificate II in Business
This qualification covers the skills and knowledge required for a variety of entry level administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context.
Designed for students who wish to gain an introduction to an Australian business working environment.
This course consists of 12 units (1 core, 11 elective).
Entry Requirements
- Age 18+
- IELTS 4.5 or equivalent English proficiency
- Completed high school Year 10, or equivalent
Course Features
Units
12
Language
English
Skill Level
Year 10
Assessments
Yes
Units
Unit 1.1: BSBWHS201 – Contribute to health and safety of self and others
Unit 2.1: FSKOCM03 Participate in simple spoken interactions at work
Unit 2.2: FSKRDG07 Read and respond to simple workplace information
Unit 2.3: BSBCMM201 Communicate in the workplace
Unit 2.4: BSBWOR202 Organise and complete daily work activities
Unit 2.5: BSBWOR203 Work effectively with others
Unit 2.6: BSBIND201 Work effectively in a business environment
Unit 2.7: BSBCUS201 Deliver a service to customers
Unit 2.8: BSBWOR204 Use business technology
Unit 2.9: BSBITU201 Produce simple word processed documents
Unit 2.10: BSBITU203 Communicate electronically
Unit 2.11: BSBINN201 Contribute to workplace innovation